Via UI

Send emails through the web dashboard

The Mailtura web dashboard provides an intuitive interface for composing and sending emails without writing code.

Accessing the Dashboard

Navigate to your Mailtura instance:

https://your-mailtura-instance.com/dashboard

Log in with your credentials to access the email management interface.

Composing a New Email

Step 1: Create New Email

  1. Click the New Email button in the dashboard
  2. Select your tenant from the dropdown
  3. Choose between composing manually or using a template

Step 2: Add Recipients

Enter recipient email addresses:

  • To: Primary recipients (required)
  • CC: Carbon copy recipients (optional)
  • BCC: Blind carbon copy recipients (optional)

You can add multiple recipients by:

  • Typing email addresses separated by commas
  • Pasting a list of emails
  • Importing from a CSV file

Step 3: Compose Content

Using the Rich Text Editor

The built-in editor provides formatting options:

  • Bold, italic, underline text
  • Headings and lists
  • Links and images
  • Custom HTML blocks
  • Code snippets

Using Templates

Select from pre-configured templates:

  1. Click Use Template
  2. Choose from available templates
  3. Fill in dynamic variables
  4. Preview the rendered email

Step 4: Configure Settings

Set additional email options:

  • From Name: Customize sender display name
  • Reply-To: Set reply address if different from sender
  • Subject Line: Add personalized subject with variables
  • Tracking: Enable open and click tracking
  • Priority: Set email priority (normal/high)

Step 5: Add Attachments

Attach files to your email:

  1. Click Add Attachment
  2. Select files from your computer (max 10MB per file)
  3. Supported formats: PDF, images, documents, archives
  4. Remove attachments by clicking the X icon

Step 6: Preview and Send

Before sending:

  1. Click Preview to see how the email will appear
  2. Use Send Test to send to a test address
  3. Review all settings and recipients
  4. Click Send to deliver the email

Using Templates

Select a Template

  1. Navigate to Templates in the sidebar
  2. Click on a template to preview
  3. Click Use This Template to create an email

Fill Variables

Templates may contain dynamic variables:

  • {{firstName}} - Recipient’s first name
  • {{companyName}} - Company name
  • {{orderNumber}} - Order reference
  • Custom variables specific to your template

Enter values for each variable in the form provided.

Scheduling Emails

Schedule emails for future delivery:

  1. Click the Schedule toggle
  2. Select date and time
  3. Choose timezone
  4. Click Schedule Email

Scheduled emails appear in the Scheduled tab where you can:

  • Edit before sending
  • Cancel scheduled emails
  • Reschedule for a different time

Bulk Sending

Send personalized emails to multiple recipients:

Using CSV Import

  1. Click Bulk Send
  2. Upload a CSV file with columns:
    • email (required)
    • Additional columns for template variables
  3. Map CSV columns to template variables
  4. Preview a sample email
  5. Click Send Bulk Emails

Example CSV Format

email,firstName,companyName
john@example.com,John,Acme Corp
jane@example.com,Jane,Tech Inc

Managing Sent Emails

View and manage sent emails:

Email History

  • Sent: View all sent emails
  • Scheduled: Manage scheduled emails
  • Drafts: Resume incomplete emails
  • Failed: Review and retry failed sends

Email Details

Click on any email to view:

  • Delivery status
  • Open and click rates
  • Recipient engagement
  • Bounce and complaint information
  • Full email content

Actions

For each email you can:

  • Resend: Send again to same or different recipients
  • Duplicate: Create a copy to modify and send
  • View Source: See raw email HTML
  • Export: Download email data

Best Practices

Before Sending

  1. Proofread carefully: Check spelling and grammar
  2. Test links: Ensure all links work correctly
  3. Send test email: Always test before bulk sending
  4. Check mobile view: Preview on different screen sizes
  5. Verify recipients: Double-check email addresses

Design Tips

  1. Keep it simple: Clean, readable layouts work best
  2. Use images wisely: Balance visuals with text
  3. Clear call-to-action: Make next steps obvious
  4. Responsive design: Ensure mobile compatibility
  5. Brand consistency: Use your brand colors and fonts

Deliverability

  1. Warm up gradually: Start with small volumes
  2. Clean your list: Remove invalid addresses
  3. Monitor engagement: Track opens and clicks
  4. Avoid spam triggers: Don’t use all caps or excessive punctuation
  5. Authenticate your domain: Set up SPF, DKIM, and DMARC

Keyboard Shortcuts

Speed up your workflow with shortcuts:

  • Ctrl/Cmd + S - Save draft
  • Ctrl/Cmd + Enter - Send email
  • Ctrl/Cmd + K - Insert link
  • Ctrl/Cmd + B - Bold text
  • Ctrl/Cmd + I - Italic text
  • Escape - Close preview

Troubleshooting

Email Won’t Send

  • Verify you have sufficient quota remaining
  • Check that all required fields are filled
  • Ensure recipient addresses are valid
  • Review error messages for specific issues

Formatting Issues

  • Use the HTML editor for complex layouts
  • Test across different email clients
  • Avoid using unsupported CSS properties
  • Keep inline styles for best compatibility

Template Variables Not Working

  • Check variable names match exactly (case-sensitive)
  • Ensure all required variables have values
  • Use the preview function to test rendering
  • Review template syntax for errors

Next Steps